These terms govern your use of vanguardeer.com. By using the site, you accept them. They are written in plain English on purpose.
1. What this website is
This website provides information about Vanguardeer's revenue leak diagnostics and method, and lets you request a Leak Snapshot — a focused, private review of one visible part of a customer journey.
2. The Leak Snapshot request
Submitting the request form is an application, not a purchase and not a contract. The Snapshot is complimentary and provided at our discretion. We review each request for useful signal and may accept it, suggest a conversation instead, or decline it. If there is no useful signal, we will say so rather than manufacture a problem. Any paid engagement — such as a Full-Spectrum Audit, Implementation Sprint or Standing Watch — happens only under a separate written agreement.
3. No professional advice
Content on this site, and any Snapshot we provide, is general commercial observation and diagnosis. It is not legal, medical, financial, tax or other regulated professional advice, and it is not a substitute for advice from a qualified professional. For clinics and regulated services, our early review is limited to public-visible, front-of-funnel patient-experience signals; we make no clinical or medical-outcome claims.
4. No guarantees
We do not guarantee revenue, sales, rankings, conversion rates or any commercial outcome. Observations and estimates are based on visible evidence and clearly labelled assumptions; outcomes depend on factors outside our control.
5. Acceptable use
You agree not to:
- use the site or the request form for anything unlawful;
- submit information you do not have the right to share, including other people's personal data, patient information, or a third party's confidential material;
- submit sensitive personal, patient or customer records through the form;
- attempt to disrupt, probe or overload the site;
- scrape or reproduce site content at scale without permission.
We may decline or discard submissions that breach these rules.
6. Intellectual property
The content of this site — text, design, diagrams, and the Vanguardeer name and marks — belongs to Vanguard SG or its licensors. You may read and share links to the site freely. You may not reproduce or use the content or marks commercially without written permission.
7. Third-party links and services
The site may link to or use third-party services (for example, scheduling or analytics). Those services have their own terms and privacy practices, which we do not control.
8. Liability
The site is provided on an "as is" basis. To the maximum extent permitted by Singapore law, Vanguard SG is not liable for indirect or consequential loss arising from use of the site or reliance on its content. Nothing in these terms excludes liability that cannot be excluded under law.
9. Privacy
Personal data submitted through the site is handled according to our Privacy Policy, which forms part of these terms.
10. Changes and governing law
We may update these terms from time to time; the date above reflects the current version. These terms are governed by the laws of Singapore, and any dispute is subject to the exclusive jurisdiction of the Singapore courts.
Contact: enquiries@vanguardeer.com · +65 9696 0063